Cruise Ship Review - Celebrity Cruises Eclipse

I am writing this review while on my return flightwaitresses served their meals. So, at best, any
to the U.S., having just spent the past two weeksevaluation of service should be taken only as a
(14 nights) aboard the Celebrity Eclipse. Launchedgeneralization based on limited individual
in April of 2010, the Eclipse joins Celebrity'sexperiences while onboard.
award-winning family of "Solstice-class" ships,Having prefaced this part of my review (to
which currently includes the Celebrity Solstice, the"cover my tail" in case the reader has a different
Equinox and, in 2011, will also include the Silhouette.experience), let me say that my wife and I found
So, although I will try to maintain completethe service to be superb. Our stateroom
objectivity, I must admit that I boarded theattendants (Violetta Rodriguez and David
Eclipse with very high expectations. Fortunately,Campbell) were the best team we've had on any
with only minor exceptions (as later noted), I wascruise (and we've taken many cruises). The dining
not disappointed.staff was competent and professional in all
The "Hardware"restaurants. In addition, there were some nice little
When discussing the physical attributes of a cruise"extra touches", such as greeting you back
ship (i.e., it's layout and appearance), industryonboard with a complimentary welcome-back soft
professionals often refer to the ship's "hardware".drink and a "spritz" of cool spray after a long day
So, let's start there.of shore excursions. However, one of the things
At 122,000 tons (the largest in the Celebritythat I most appreciated was the judicious use of
fleet), the Eclipse was surprisingly easy to getpublic announcements. Following the captain's
around on and, even with a full capacity of 2,850positioning and weather update each morning, the
passengers (based on double occupancy), the shippublic address system was virtually silent the
never felt crowded. To be perfectly honest, myremainder of the day. There were no blaring
first impression of the interior décor was that itannouncements about the next round of jackpot
was a bit "plain" but, as the days onboard passed,bingo or special "deals" on jewelry. If you were
I came to appreciate it more and more.interested in such things, the time and place of all
Consistent with Celebrity's position in the industryonboard activities and events were clearly shown
as a "premium" cruise line (as distinguished fromin the daily calendar that was left in the
"mass market" or "luxury"), the overall look andstateroom the preceding night. Having learned to
"feel" of the Eclipse is what I would describe asread when I was in 1st grade, I didn't miss the
"subdued elegance". Unlike the "cheap glitz" orannoying announcements one bit.
"pretentious opulence" of some other ships I'veThe Entertainment
seen, the interior of the Eclipse seemed to beIf there was one area in which my experience
intentionally understated by its designers so thataboard the Celebrity Eclipse disappointed me (and
guests (myself included) would feel completely atmy traveling companions), it was the
ease while residing in their upscale home at sea.entertainment. More specifically, the
Colors in the main lobby area were soft and light,Broadway-style production shows (which I have
while other public areas and lounges (includingseen countless times before on other cruise ships)
Michael's Club and Cellar Masters) were adorned inwere fair at best and totally uninspired at worst.
deep natural wood tones with luxurious furnishingsThat's not to say that the individual performers
and plush carpeting.were not talented (although I've seen better). It's
Hallways and stairways were sufficiently wide foronly to say that I found these "song and dance"
side-by-side passage of guests and we rarely hadshows to be "corny", repetitive and, in certain
to wait more than a minute or two for anrespects, slightly amateurish. The exception to this
elevator. The public bathrooms were immaculatewas the last show (titled "Eclipse"), which featured
and they were always well-stocked with smallsome terrific acrobatic performances and great
single-use cloth towels (rather than paper or hotsets with special effects. The variety shows
air dryers).(jugglers, magicians, comedians, etc.) were
The pool and solarium areas were spaciousgenerally good.
enough that finding a comfortable lounge chairThe highly-promoted glass blowing exhibition was,
was never a problem. However, the jogging trackin my opinion, slow-moving and dull. Although the
(or "walking path" for those of us over the agepresenters from the Corning glass museum were
of 60) went right through the pool lounging areaobviously very skilled at their craft and dedicated
(so it became something of an "obstacle course")to their work, I just couldn't get too excited
and it didn't go completely around the entire ship.about spending nearly an hour watching a glass
Perhaps the most unique feature of the ship'sbowl being made. In fact, at one point during the
"hardware" was the "Lawn Club". I must admitexhibition, my wife turned to me and said "What
that a negative pre-conceived notion (based onam I missing?". Ironically, this same exhibition was
photos and descriptions that I saw) may havehighly recommended to us by one of our staff
clouded my expectation. But, after spending justmembers who saw it on the Solstice. So, don't
a few minutes watching fellow passengers playingtake my word for it. See for yourself.
croquet or basking in the sun on the finelyThe Staterooms
manicured natural grass, I realized that theLike every modern cruise ship, the Celebrity
photographs of this area in Celebrity's brochuresEclipse offers a wide variety of accommodations,
and television commercials could not capture it'sranging from lower-priced interior cabins (with no
peaceful serenity. I loved it!window) to huge luxury suites with personal
The Foodbutlers. Obviously, a guest staying in one of the
Since all restaurants offer a variety of culinarylarge suites would have a different stateroom
choices, any evaluation of food is influenced notexperience than one staying in a much smaller
only by personal taste but also by what items areinterior cabin so, once again, I must preface my
selected from the menu. Nowhere was this morestateroom review by cautioning the reader that it
apparent than at the Murano specialty restaurantis based on my specific experience (which may or
aboard the Eclipse. My wife ordered the filetmay not hold true for other types of
mignon while my cousin, Mike, had the veal chop.accommodations on the Eclipse).
Both entrees were, unquestionably, the best ofMy wife and I chose (as we most often do) a
their kind we've ever tasted....anywhere! On thestandard mid-priced stateroom with a balcony,
other hand, the fish (Mediterranean sea bass) thatwhich was more than adequate for the two of
my cousin's girlfriend, Janet, and I both orderedus. The décor was soft and pleasing. The
was fair at best.bedding was very comfortable and neither of us
More consistent was the meal we had in thehad any difficulty falling asleep. The bathroom was
specialty restaurant, Tuscan Grille. Although thea nice size but the shower did not have a
filet mignon was quite as good (in our opinion) ashand-held extension (which meant you had to
in Murano (even though the Tuscan Grille toutsmove your body around a bit to get yourself all
itself as being "a steak house with an Italian flair"),rinsed off). There was somewhat less storage
all of our entrees were excellent in their own way.space than we would have liked on a 14-night
At the specialty restaurant, Quisine, we had a lotcruise but, overall, we were very satisfied with
of laughs sampling a wide variety of uniqueour standard balcony stateroom accommodations.
entrees and side dishes, each described on anConclusion
I-pod menu.Having taking well over 30 cruises over the past
The main dining room, Moonlight Sonata, offered a15 years that we've been in the business, my
variety of dishes every night that ranged fromwife and I are always looking for something
good to excellent, with very few disappointments.special when a new cruise ship enters the market.
We especially liked the Select Dining option whichAnd, that's exactly what we got with the
was a nice departure from the regimentedCelebrity Eclipse. On a scale of 1 to 10 (with 10
two-seating arrangement on most traditionalbeing the unattainable standard of being absolutely
cruise ships. And, we were always able to get aperfect in every respect), we give this one an
table for four by the window as we requested.overall rating of 8.5 to 9. We can't wait to book
The Serviceour cruise on the brand new Celebrity Silhouette
A cruise passenger's perception of onboard(sister ship of the Eclipse) when she begins
service is so often dependent upon who theirround-trip sailings to the Caribbean from Cape
stateroom attendant was and which waiters /Liberty, New Jersey in 2011.